To pick up your pass, you will have to complete your waiver(s) and have your photo taken at our Calgary office, or the Guest Services desk at any of our resorts. If you have already completed your waiver(s) and photo online, your pass will be mailed to you.
*Please note you will be notified via email when pass printing begins.
Yes we do, during our spring sale the fee is $60.00 and you can pay in 4 installments - time of purchase, July 15, September 15 and November 15
Photo ID with your birthdate and your pass receipt will be required when picking up a season pass.
A family is defined by one or two parents and children up to the age of 17 living in the same household. There is no limit to the amount of children included on a family pass, as long as they are living in the same household and are under legal guardianship of the parents. Children 18-24 can qualify for a student add-on to a family pass if attending a Canadian University or College. Proof of full time enrollment must be provided at time of pass pickup.
Waivers can only be signed for a child by a parent or legal guardian. All people 16 and over can sign their own waiver, but adults over the age of 18 must complete a season pass waiver themselves with an RCR representative present as a witness.
Online waivers will be emailed to the email address attached to your season pass profile. Please call 1 (800) 258-7669 or email firstname.lastname@example.org if you need to update your email address. Online waivers must be completed by each guest individually (parents can complete on behalf of their children).
Yes. A Student is anyone between the ages of 18 and 24 enrolled in FULL TIME classes in a Canadian or American University or College. Enrollment in foreign universities will not qualify. Part time/apprenticeship students do not qualify for a Student Pass. Proof of full time enrollment must be provided at time of pass pickup.
Ages are calculated as of December 31, 2019.
If the refund option was purchased at the time of pass purchase, refund applications can be made online. Proper documentation must be submitted with your refund application or it will not be accepted. Please read the Refund Option carefully before applying for your refund. Refunds can take up to 6 weeks to be processed and are issued by cheque to the mailing address on your season pass file. Mailing addresses entered in the Refund Application form will be taken as correct and refunds will be sent to what is provided. Applying for a refund does NOT guarantee a refund.
Passes cannot be transferred to someone else.
A single day lift ticket will be issued in the event of a forgotten season pass and your pass will be inactive for that day. For lost or stolen season passes, one free reprint will be given, and any reprints after will be a cost of $20 + tax.
When picking up a Student or Student add-on pass, proof of full time enrollment in a Canadian or American university or collage must be provided, along with government issued ID with a birth date on it.
For a grade 2 pass, proof of the child being in grade 2 is sufficient. ID (birth certificate, passport, etc.) showing the child was born in 2011 will also suffice.
Super Passes can be picked up at Guest Services at any RCR Resort, in the RCR Calgary Office, or at ***Lake Louise Ski Area Guest services counter***. Proof of age for all family members is required if picking up a family pass. Guidelines for picking up Super Passes are the same as all other RCR Season Pass products.
Rocky Mountain Passports are not sold or provided through Resorts of the Canadian Rockies. For pass pickup information, please contact Lake Louise Ski Area.