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Frequently Asked Questions

For more information please contact a Vail Resorts Season Pass expert at (970) 754-0008, or visit the website:

Frequently Asked Questions

The following season pass products provide access to the Resorts of the Canadian Rockies for the 2019-2020 winter season:

  • Epic Pass™: Epic Pass holders will receive seven days total of skiing or snowboarding at the Resorts of the Canadian Rockies with no blackout dates. After the seven days, pass holders can get 50 percent off additional lift tickets at the Resorts of the Canadian Rockies. For full access details, please visit https://www.epicpass.com/Passes/Epic-Pass.
  • Epic Day Pass™: Epic 4-Day Pass, Epic 5-Day Pass, Epic 6-Day Pass and Epic 7-Day Pass holders will receive up to seven days total of skiing or snowboarding at the Resorts of the Canadian Rockies as part of their total days purchased with no blackout dates. After the purchased days are used, regardless of the resort at which they were redeemed, pass holders can get 50 percent off additional lift tickets at the Resorts of the Canadian Rockies. For full access details, please visit https://www.epicpass.com/Passes/Epic-Day-Pass.

For Epic Day Pass products with holiday restrictions, blackout dates apply across all resorts. Epic 1-Day Pass, Epic 2-Day Pass and Epic 3-Day Pass holders will not receive access to Resorts of the Canadian Rockies as part of their pass.

Nakiska Ski Area in Alberta, Fernie Alpine Resort, Kimberley Alpine Resort and Kicking Horse Mountain Resort in British Columbia and Mont-Sainte Anne and Stoneham in Quebec. Please note, Epic 1-Day Pass, Epic 2-Day Pass and Epic 3-Day Pass holders will not receive access to Resorts of the Canadian Rockies as part of their pass.

No. Epic Day Pass holders will receive in total the number of days purchased of skiing or snowboarding at the Resorts of the Canadian Rockies as part of their total days on the pass. Blackout dates will apply for Epic Day Pass products with restrictions.

Yes, the following products also offer the same Resorts of the Canadian Rockies access as the Epic Pass: Lifetime Pass, Trade Epic Pass, Employee Lifetime Pass.

No, access is only available on the Epic Pass, Epic 4-Day Pass, Epic 5-Day Pass, Epic 6-Day Pass and Epic 7-Day pass (with or without holiday restrictions).

Yes. Once all eligible days have been used on your Epic Pass or Epic Day Pass, pass holders will receive 50 percent off additional lift tickets at the Resorts of the Canadian Rockies.

The following passes are eligible to receive a 50% discount on window rate pricing at Vail Resorts owned and operated resorts:

RCR West Season Pass holders including; RCR Rockies Pass, Fernie Alpine Resort, Kicking Horse Mountain Resort and Kimberley Alpine Resort, includes; unrestricted, full week -daytime, family and individual pass holders.

RCR East Season Pass holders including; Unlimited Double Mountain (Mont Saint-Anne & Stoneham), Unlimited Mont-Saint Anne and Unlimited Stoneham, includes; unrestricted, full week-daytime, family and individual pass holders.

This discount is not valid at Telluride in Colorado; Sun Valley in Idaho; Snowbasin in Utah, Hakuba Valley, Japan; Rusutsu, Japan, Les 3 Vallées in France; 4 Vallées in Switzerland; Skirama Dolomiti in Italy; or any other resort that is not owned and operated by Vail Resorts.

The 2019-2020 Epic Pass, Epic 4-Day Pass, Epic 5-Day Pass, Epic 6-Day Pass and Epic 7-Day Pass are on sale at www.epicpass.com.

Congrats on your new pass! For first-time Epic Season Pass holders, your pass will be mailed to you 7-14 business days from the time your photo upload is accepted. You may also have your photo taken and pass printed in person at a season pass office at any Vail Resorts owned and operated resort. The release of liability must be completed for your Season Pass to be active.

Yes, bring your Epic Pass confirmation and photo ID to any Resorts of the Canadian Rockies ticket office to redeem a day pass. The release of liability must have been completed for your Season Pass to be active. If you have questions about your Epic Pass please call Customer Service at 970-754-0005.

Vail Resorts season passes can only be printed at a Vail Resorts owned and operated resort. If you have questions about your Epic Pass please call Customer Service at +1-970-754-0005.

Eligible Resorts of the Canadian Rockies Season Pass holders visiting a Vail Resorts owned resort must bring their Season Pass card with identification to a Vail Resorts Ticket Office for in person verification prior to purchasing the discounted daily lift ticket.

No. Epic Pass product discounts are only valid at Vail Resorts owned and operated resorts.

No. The discounts for the Resorts of the Canadian Rockies season pass holders and individual Resort season pass holders are only valid at the eligible Resorts of the Canadian Rockies locations.

No. Epic Pass summer benefits are only valid at Vail Resorts owned and operated resorts

No. Summer benefits for Resorts of the Canadian Rockies and individual Resort season pass holders are only valid at the eligible Resorts of the Canadian Rockies locations.

All Vail Resorts season passes are non-transferrable and non-refundable. Season Pass insurance is available for purchase. For more information, please visit epicpass.com/info/pass-insurance.

All season passes are non-transferrable and non-refundable. Season pass refunds are available only when a guest purchased season pass insurance and has a valid claim under the insurance policy. Any refund is based on the cost of the season pass minus a daily rate for every day used up to the face value of the season pass. For more information please visit epicpass.com/info/pass-insurance.

Auto Renew is the most convenient way to automatically renew your season pass every year, while guaranteeing next season’s lowest price and the best benefits. When you sign-up for Auto Renew you will be charged $49 up front and the balance in mid-September. If you sign up for the auto-renew program this season, your pass will automatically renew next Spring for the 2020-2021 season unless you withdraw from the program before the initial charge. For more information on how the process works and which passes qualify, visit epicpass.com/benefits/auto-renew.

No, Epic Pass or Epic Day resort charge is only available at Vail Resorts owned and operated resorts.

No. Buddy Tickets and SWAF Tickets are only valid at Vail Resorts owned and operated resorts.

No. EpicMix is only available at resorts owned and operated by Vail Resorts. For a full list of resorts with EpicMix, please visit www.epicmix.com.

Yes, if you decide to upgrade your Epic Season Pass product, while passes are still on sale, you can. You will pay the current Epic Pass price at the time of upgrade. To upgrade, please call Customer Service at +1-970-754-0005

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