COVID-19 Updates

Resorts of the Canadian Rockies


Additional Policies & Procedures, click on the resort below for more information!

Frequently Asked Questions

Last Updated December 14, 2020

We appreciate there is lots of uncertainty as to what the future holds and it is difficult to make financial decisions in the current environment. To ensure that you have confidence in your winter ski decisions we are offering a new “no questions asked” refund on all unused 2020.21 Winter Season pass purchases. In the event there is a prolonged closure due to COVID-19 refunds or credits will be provided on Season Passes, dependant on how many days you used your pass. 

Please follow the link below to view our refund policy on unused passes, and our refund policy in the event of a prolonged closure due to COVID-19.

Thank you for your patience over the last few months while we worked on how your unused 19/20 BC add ons are going to be extended. We are happy to announce that you will be able to use your current unused 19/20 BC add on for the 20/21 season. To redeem your unused days you must present your 19/20 BC add on at the lift in conjunction with your 20/21 Nakiska season pass.

If your 19/20 BC add on was partially used, it will be valid direct to lift for the one remaining day on the card. If the 19/20 BC add on was fully unused, it will be valid for the 2 remaining days at any of our BC resorts, and the days do not have to be used consecutively.

You will not have to reserve your days to visit the resort, it will act for unlimited access when presented with your Nakiska season pass.

Most lift tickets that were unable to be used during the 2019/2020 season will be extended so that they are valid during the 2020/2021 ski season. Eligible tickets can be exchanged directly at the resort ticket window on the day that you are visiting UNLESS you are visiting over our blackout period of December 19, 2020 - January 3, 2021, and February 11 - 21, 2021. If you are visiting over those days, we ask that you please fill in our our online form at www.skircr.com/exchange and we will issue you a coupon to be used in our new Ticket Reservation system.

Eligible products for extension include Costco cardboard 2 day vouchers, AMA lift tickets, Air Miles vouchers, and other case by case basis tickets.

Used 2019.20 RCR Rockies Cards are valid for redemption at the resort ticket window until December 17th, 2020.

Costco single day tickets (sticky back) from 2019/2020 can be redeemed at the resort ticket window on the following dates:

  • From resort opening until December 17, 2020
  • From March 15, 2021 until resort close