Please email email@example.com with your itinerary number. We will be providing credits or refunding depending on the product or situation and the supplier of the products’ Cancellation and Refund Policies.
No. RCR owned hotel properties are now closed to the general public until further notice. If you are staying at a non-RCR hotel property please contact your hotel directly.
Pursuant to the terms and conditions of RCR season pass products, they are non-refundable and non-transferable to another season. We will be communicating our 2020/21 pass offerings once the current situation begins to stabilize, in the interim, we will not be responding to these inquires. We kindly ask for your patience as we work through this situation.
Any unused BC add on passes are eligible to be exchanged for a 2020/2021 BC add on, if presented in conjunction with a 2020/2021 Nakiska season pass. Please contact firstname.lastname@example.org after your 2020/2021 Nakiska season pass purchase, include your purchase confirmation number, and we will apply the BC add on to your order. In-the-event that you do not purchase a 2020/21 Season Pass a credit for the used portion will be offered. Refunds will not be issued.
All unused RCR Rockies cards are eligible to be exchanged for new 2020/2021 RCR Rockies Cards with no exchange fee. Exchanges can be made during the 2020/2021 RCR Rockies Card sale; October 15, 2020 to December 31, 2020. Refunds will not be issued for unused cards.
All 2019/2020 RCR Rockies Cards that have been used throughout this past ski season are not eligible to be exchanged or refunded, however these cards will have extended use until December 17, 2020.
Purchased, unused, sticky back, single-day lift tickets will be extended for use in the 2020/21 season. Details on redemption will be provided in the coming weeks, we appreciate your patience. Refunds will not be issued.
If you purchased a ticket online but it has not yet been printed, please email email@example.com for more details.
We are currently reviewing our voucher return policy. We will be providing an update in the coming weeks, we thank you for your patience.
Snow Checks issued in the 2019.20 Ski Season are valid until the date specified on your ticket. Unused Snow Checks that are expiring in the 2020 season and have a specified date after March 15 will be extended until December 17, 2020. Details on replacing these tickets will be provided in the coming weeks. We appreciate your patience during this unprecedented time.
All resort operations and services are temporarily closed
In order to mitigate social gathering all events have been cancelled for the remainder of the season. All participant/registration fees will be refunded, we kindly ask for your patience as we work through this unprecedented time.
Accessing RCR Resort terrain is strictly prohibited when resorts are not in operation. This is a substantial safety issue as there is no avalanche control or patrol presence.