VIA FERRATA REFUNDS
|
CANCELLATION TIMEFRAMES |
RESULT OF CANCELLATION |
|
30 DAYS OR MORE PRIOR TO THE VIA FERRATA TOUR DATE, or WITHIN 24HRS OF BOOKING |
FULL REFUND |
|
15 to 29 DAYS PRIOR TO VIA FERRATA TOUR DATE |
50% REFUND |
|
WITHIN 14 DAYS OF VIA FERRATA TOUR DATE |
NO REFUND & NO REBOOKING OF TOUR |
|
LATE FOR VIA FERRATA TOUR |
NO REFUND & NO REBOOKING OF TOUR. YOU MAY BE ACCOMMODATED AS SCHEDULE AND STAFFING PERMITS. |
There is no refund for cancelling based on weather; if the guides have to cancel based on dangerous weather, we will aim to reschedule your tour, or offer a refund. That being said, tours will often go out in the rain, and most types of weather. We will offer a refund for cancellations made more than 30 days in advance of the reservation date, or if the request is made within 24hrs of the time of booking.
