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IMPORTANT INFORMATION

COVID-19 Update

Dear Guests,

Further to our March 15th decision to suspend Ski Area Operations, after careful consideration of the quickly changing circumstances around Coronavirus (COVID-19), Resorts of the Canadian Rockies has made a decision to suspend ski resort operations for the remainder of the 2019/20 ski season at our Western Canadian Resorts, including Nakiska Ski Area, Fernie Alpine Resort, Kimberley Alpine Resort and Kicking Horse Mountain Resort.  Here at RCR our number one priority is the safety, health and wellbeing of our Guests, Team Members, and the Communities which we live, work and play in. As tough a decision as this has been, we feel it is the right thing to do under the current circumstance.

In an effort to limit social interaction we will not be opening our guest service and ticket offices for the time being, both at resorts and our Calgary office. For questions regarding purchased products please visit our FAQ's page by clicking here. If you have further questions please email the address below. To help us answer your questions as efficiently as possible, please email us your itinerary/invoice number (if applicable), the resort you are inquiring about and your first and last name (In response to this situation we are receiving an overwhelming volume of calls and emails, your patience is appreciated as work respond to these requests).

agents@skircr.com

We sincerely apologize to you our guests for this inconvenience.  As always, we truly appreciate the support which we receive from you and thank you for that. We will look forward to welcoming you back to our resorts and Mountain Communities in the future.

Sincerely,

The RCR Team

Last Updated March 17, 2020 at 5:20pm MST

Contact Resorts of the Canadian Rockies

Do you have a question for us? We're happy to help.

RCR GUEST SERVICES

RCR Calgary Office
1505 - 17th Avenue S.W.
Calgary, Alberta T2T 0E2
Canada

Office:  1 (403) 254-7669
Fax:       1 (403) 244-3774
Email:   information@skircr.com

Our office is closed, but our phone lines remain open during the hours below:

Monday - Friday: 8:30 AM - 4:30 PM MST
Saturdays, Sundays and Holidays: CLOSED

MEDIA

For all media inquiries please email us at media@skircr.com

Central Reservations

Toll Free: 1 (800) 258-7669

Monday - Friday: 8:30AM - 4:30PM MST
Saturdays, Sundays and Holidays: CLOSED

All Resort Contact Information

FAR

Fernie Alpine Resort

Address: 5339 Fernie Ski Hill Rd. Fernie, British Columbia Canada V0B 1M6
Office: 1 (250) 423-4655
Fax: 1 (250) 423-6644
Vacation Information: 1 (877) 333-2339
E-mail: information@skifernie.com

KHMR

Kicking Horse Mountain Resort

Mailing Address: PO Box 839, 1500 Kicking Horse Trail, Golden, BC V0A 1H0
Office: 1 (250) 439-5425
Fax: 1 (250) 439-5401
Toll-Free: 1 (866) 754-5425
E-mail: See Here

Hours of Operation - 9:30am - 3:00pm

KAR

Kimberley Alpine Resort

Mailing Address: PO Box 40, 301, North Star Blvd, Kimberley, BC V1A 2Y5
Office: 1 (250) 427-4881
Fax: 1 (250) 427-3927
Vacation Information: 1 (800) 258-7669
E-mail: information@skikimberley.com

NAK

Nakiska Ski Area

Address: 2 Mount Allan Dr, Kananaskis, Alberta T0L 2H0
Office: 1 (403) 591-7777
Vacation Information: 1 (800) 258-7669
E-mail: information@skircr.com

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