Toll Free: 1-800-258-7669
Email: [email protected]
Resorts of the Canadian Rockies
1505 – 17th Avenue S.W. Calgary, Alberta Canada T2T 0E2
| DATE OF CLAIM* | MAXIMUM REFUND |
| Prior to December 15th or first Resort operating date (Whichever comes first) | 100% |
| Prior to January 15th | 60% |
| Prior to February 15th | 40% |
| Prior to March 15th | 25% |
| On or after March 15th (No applications will be accepted after March 14th) | 0% |
Submission cut offs are PRIOR to the 15th for the months listed above. Please note when submitting day of (on the 15th) you will be into the next cut off period.
RCR Season Passes are non-transferrable to future seasons regardless of circumstance or usage. This means if a pass remains unused through the season, it will not be eligible to be moved to a future season.
REFUND OPTION
The Refund Option is 9% of the Membership/Season Pass price plus GST. For example, if the cost if your pass is $1500.00 then the cost of the option will be $135.00 + GST.
The refund option purchased for your Season Pass is non-refundable and all Season Passes are non-transferable to future seasons. If you have multiple single passes, you will need to purchase the refund option for every pass you would like covered.
REFUND EXAMPLE
Any ski days used will be deducted from the refund amount at the window rate price of the winter lift ticket for that Resort. If the deduction amount of days used on your Seasons Pass refund exceeds the dollar value your pass was purchased at, we will be unable to proceed with a refund.
Example:
Cost of Pass: $1500 + GST. Before applying for a refund, the pass was scanned on 7 days at Fernie Alpine Resort where the lift ticket price for a full day is $150. Cost of Skied days: 7 x $150 = $1050 + GST. Therefore, the refund amount on this pass would be $1500 - $1050 = $450 + GST.
IMPORTANT INFORMATION ABOUT STUDENT AND FAMILY PASSES
Student Passes:
To qualify for a Student Pass you must be between the ages of 18-24 years old and attending a college, university or high school full-time in Canada. The high school, university, or college (not an apprenticeship) must be recognized by ski area management. Guests may be asked at any time to provide proof of age (picture ID) and a student ID card clearly indicating your full-time student status and year of validity. To be eligible for a refund, the Student Add-on requires the refund option to be purchased for this pass specifically. The refund option purchased for Family Pass only applies to Family Pass not additional add-on’s.
Family Passes:
Family season passes are considered used once one member on the pass has used the pass.
Refunds relating to Family Passes will be calculated only on the injured party's portion of the Family Pass Membership.
PARTNERS
