Further to our March 15th decision to suspend Ski Area Operations, after careful consideration of the quickly changing circumstances around Coronavirus (COVID-19), Resorts of the Canadian Rockies has made a decision to suspend ski resort operations for the remainder of the 2019/20 ski season at our Western Canadian Resorts, including Nakiska Ski Area, Fernie Alpine Resort, Kimberley Alpine Resort and Kicking Horse Mountain Resort. Here at RCR our number one priority is the safety, health and wellbeing of our Guests, Team Members, and the Communities which we live, work and play in. As tough a decision as this has been, we feel it is the right thing to do under the current circumstance.
In an effort to limit social interaction we will not be opening our guest service and ticket offices for the time being, both at resorts and our Calgary office. For questions regarding purchased products please visit our FAQ's page by clicking here. If you have further questions please email the address below. To help us answer your questions as efficiently as possible, please email us your itinerary/invoice number (if applicable), the resort you are inquiring about and your first and last name (In response to this situation we are receiving an overwhelming volume of calls and emails, your patience is appreciated as work respond to these requests).
We sincerely apologize to you our guests for this inconvenience. As always, we truly appreciate the support which we receive from you and thank you for that. We will look forward to welcoming you back to our resorts and Mountain Communities in the future.
The RCR Team
Last Updated March 17, 2020 at 5:20pm MST